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Free Delivery
Free delivery on orders over £49
Next day delivery
Next day delivery (order by 2pm)
Home Delivery & Returns

Next Day Delivery

Next Working Day Delivery is available on all of our products when an order is placed before 2pm (GMT, London) Monday to Thursday. With Orders placed on Fridays being Delivered the following Monday.

Cancellations

At any time before the first attempted delivery you may right to cancel your order. Please notify us by email if you wish to cancel your order via orders@roister.co.uk 

Unwanted

ROISTER LIMITED will only issue a refund for goods returned in fully re-saleable condition within 14 working days together with your order number and reciept. The following must be intact for ROISTER LIMITED to deem the goods as fully re-saleable: transport packaging, original product packaging, seals, shrink wrap, and airshock carrier where applicable.

If the goods are not in a re-saleable condition, as determined by ROISTER LIMITED acting reasonably, ROISTER LIMITED reserves the right to refuse any return. If you have not returned the goods within 7 days of cancellation or when reasonably requested to do so by ROISTER LIMITED, whichever occurs first, your refund request will be closed. ROISTER LIMITED can collect the goods from you at your cost, the charge for collection is £6.95 (inc VAT) and any non-faulty goods must comply with these terms. 

Damages

You must report any goods that are damaged/missing on delivery within 72 hours to the ROISTER LIMITED customer services via email to orders@roister.co.uk. ROISTER LIMITED will not be held liable for any goods that are damaged/missing reported outside of this time. You should inspect goods on delivery for damage. We reserve the right to request photographic evidence to support any claims of damages. 

Corked and Spoiled

Please notify ROISTER LIMITED via email to orders@roister.co.uk if you should find that any product is corked or spoiled. 


If you do not return any order to ROISTER LIMITED after the refund has been issued within the agreed time scale, you will be liable for the cost of the product at time of purchase.

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We want you to enjoy our products responsibly